1. Introduction
Lotic Nature ("we," "us," or "our") operates the website https://loticnature.org/ (the "Site") and provides digital products and services, including 4K digital wallpapers and premium database membership subscriptions (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Site or make a purchase.
By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, you must discontinue use of the Site immediately.
2. Information We Collect
2.1 Personal Data You Provide Directly
When you purchase a product or subscribe to our Services, we collect the personal data you voluntarily provide, which is limited to your email address. This is required for account creation, product delivery, authentication, and transactional communications.
We do not collect, store, or process your credit card number, bank account details, or other payment instrument data. All payment transactions are processed exclusively by our Merchant of Record, Creem.io, Inc. ("Creem").
2.2 Data Collected Automatically
When you visit our Site, we automatically collect certain non-personal and anonymized data through cookies and similar tracking technologies, including device information, browser type, and anonymized usage metrics. This data is used solely for analytical purposes to improve Site performance and reliability.
3. Legal Basis for Processing (GDPR Compliance)
| Basis | Legal Ground | Purpose |
|---|---|---|
| Performance of a Contract | Article 6(1)(b) GDPR | Processing your email address is necessary to deliver digital products and grant database access. |
| Legitimate Interests | Article 6(1)(f) GDPR | Collecting anonymized usage data is necessary to maintain and secure the Site. |
4. How We Use Your Information
- Product Delivery: To deliver download links, grant membership access, and provide transactional receipts via email.
- Account Authentication: To verify your identity and manage your membership status.
- Service Maintenance: To diagnose technical issues, prevent fraud, and ensure Site security.
- Communication: To send you critical service-related notifications, including purchase confirmations and policy updates.
5. Data Sharing and Disclosure
We do not sell, rent, trade, or otherwise transfer your personal data to third parties for commercial gain.
5.1 Payment Processing (Creem)
As our designated Merchant of Record, Creem processes all payment transactions on our behalf. When you complete a purchase, Creem collects your payment information directly. We receive only your email address and transaction metadata. Please review Creem's Privacy Policy for their data handling practices.
6. Data Retention
| Data Category | Retention Period | Rationale |
|---|---|---|
| Email addresses and transaction records | Duration of active membership plus 7 years | Compliance with applicable tax and accounting obligations. |
| Anonymized usage data | Maximum 26 months | Permanently deleted or fully anonymized thereafter. |
7. Your Data Rights
You have the right to request access to, rectification of, or erasure of your personal data. To exercise any of these rights, contact us at hi@loticnature.org. We will respond within thirty (30) calendar days.
8. Security Measures
We implement Transport Layer Security (TLS/SSL) encryption for all data transmissions and maintain secure, access-controlled server environments to safeguard your personal data.
9. Contact Information
For inquiries related to this Privacy Policy, please contact us at hi@loticnature.org.